I’ve been studying people’s attributes, that differentiates a successful person from not so successful ones, for quite some time. (No, this isn’t an attempt to write a book; I’m still a full time student.) One of the most important things I found out is “Being Professional” i.e. doing the work professionally.
I’ve seen people climbing the ladder of success through their professional attitude towards work and life. Take the example of the “Chemist” whom I know since childhood, he is so dedicated to his work; the way he handles things or customers is great. He knows exactly what you are looking for, his response makes you feel you’ve come to the right place!! No wonders he is successful and generates the maximum income in the area he belongs to. The credit goes to his attitude!! As they say “Success is more of an Attitude“
Now take an example of the Travel Agent whom I’ve been dealing with recently,
He is not responsive : Hardly listens to the customer well.
Doesn’t seem to care about the work : not so good to deal with, not at all seem to be concerned about delivering a great service to the customers.
I’ve been visiting him continuously for some days for a simple work and everytime the response I get is “come in afternoon or tomorrow”, same response the next day!!
Do u spot a difference between the “Chemist” and the “Travel Agent”. Bingo… It won’t come as a surprise, if after 10 years I see the the latter person at the same position booking tickets.
So my friend, Professionalism is the key here.
As Martin Luther King, Jr. said :
If a man is called to be a streetsweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great streetsweeper who did his job well.