
Happy to Help??!
May 11, 2008If you are planning to own a Vodafone connection because you think they provide a good service as well as customer support, let me clarify that you are grossly mistaken!!
The utter confusion between the cu
stomer care executive and vodafone store ppl made me go mad. They believe more in the Blame Game I suppose!! I talked to many customer care ppl regarding my situation and I must say most of them had no idea what they were talking about. They seemed to be more interested in transferring the call (and the headache) to someone else rather than looking at the issue.
Making ads with “Happy to Help” slogan doesn’t make the service better. They should feel the way they project themselves. Spamming through unsolicited sms and calls even after using DND (Do Not Disturb) service is their speciality .
If I talk about the Vodafone website, seems like they want everyone to use IE for using their services. [Linux users don't have a chance here]. What irritated me the most is, at the same vodafone store 2 persons had different information about the same query (the interesting thing here is that neither of them solved my problem).
I’ve been using Hutch for last 4 years and was quite happy about it. But this recent incident of “not so happy to help” really makes me think!!
p.s. If you happen to be a vodafone guy and still reading the post, we definately need to talk.
understand and exploit the net better!!
o a different country playing as a team!!
It reads all your mails!!! In order to generate ad-based revenues, 

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